By Institute of Medicine, Board on Health Care Services, Committee on the Crossing the Quality Chasm: Next Steps Toward a New Health Care System, Janet M. Corrigan, Ann C. Greiner, Karen Adams
Provides a file on a sequence of reports generated via the Institute of medication devoted to enhancing the standard and protection of overall healthiness care. Discusses in-depth the transformation of our present healthcare supply process, with specific emphasis on safeguard, effectiveness, patient-centeredness, timeliness, potency, and fairness. Softcover.
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Additional resources for 1st Annual Crossing the Quality Chasm Summit
Blendon RJ, Schoen C, Donelan K, Osborn R, DesRoches CM, Scoles K, Davis K, Binns K, Zapert K. 2001. Physicians’ views on quality of care: A five-country comparison. Health Affairs (Millwood, VA) 20(3):233–243. Chassin MR. 1998. Is health care ready for six sigma quality? Milbank Quarterly 76(4):510, 565–591. CMMS (Centers for Medicare and Medicaid Services). 2004. Centers for Medicare and Medicaid Services. [Online]. gov/ [accessed April 5, 2004]. Davis K, Schoenbaum SC, Collins KS, Tenney K, Hughes DL, Audet AJ.
REFERENCES IOM (Institute of Medicine). 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press. AHRQ (Agency for Healthcare Research and Quality). 2003. National Healthcare Quality Report. Rockville, MD: AHRQ. IOM. 2002. Leadership by Example: Coordinating Government Roles in Improving Health Care Quality. Corrigan JM, Eden J, Smith BM, eds. Washington, DC: National Academy Press. Bridges to Excellence. 2004. Bridges to Excellence: Rewarding Quality across the Health Care System.
The depression working group suggested several strategies to this end: obtaining feedback from objective patient advocates and consumers; conducting focus groups among patients with depression to identify key quality characteristics and outcomes of care; and rallying a collaborative group of stakeholders— patients, physicians, purchasers, and payers—to achieve consensus on performance and satisfaction measures. The second part of this strategy—reporting measures at different levels of granularity and in a variety of formats to divergent groups—is critical to stimulating consumer demand for quality services and accelerating the uptake of best practices by providers.